Lifetime Warranty

At Taygeer, we guarantee that the product will be free from quality issues for the lifetime of the product. All our products go through strict quality checks, and we offer a lifetime warranty for backpacks under normal use. If your backpack experiences a defect, we will repair, replace, offer a partial refund, or provide a full refund based on our analysis of the issue.

What is Included

① Zipper issues: If a zipper gets stuck, falls off, or doesn’t work properly, it’s usually covered by the warranty.
② Stitching issues: If the stitching cracks or breaks, affecting normal use, it’s also covered by the warranty.
③ Fabric damage: If the main material of the backpack breaks or tears due to defects, it’s also covered by the warranty.
And other material and craftsmanship defects.

Defects are rare and typically show up during the first few uses. If a problem arises, we believe you’ll notice it quickly.

Remember, the backpack is your partner. Treat it well, and it will serve you well.

What is Not Covered

The lifetime warranty does not cover damages caused by user negligence or improper use, including but not limited to:

① External Damage: Such as cuts, scratches, or impacts caused by external forces.
② Wear and Tear: Natural aging or wear that occurs over time from regular use.
③ Stains or Dirt: Damage caused by staining, soaking, or soiling the backpack.
④ Excessive weight: damage caused by long-term overweight or improper use.